Frequently asked questions
What is Rive Paiements?
Rive Paiements is an official Square reseller. We advise, install and configure Square for merchants, and support them after launch.
Is there a contract or a termination fee with Square?
No. The free Square account has no minimum term and no termination fee. You buy your hardware (or finance it at 0% over 3, 6 or 12 instalments) and pay only the processing fee per transaction.
When do I get my money?
Deposits reach your bank account as soon as the next business day, free of charge, under the Square terms that apply to your account.
Can I finance the hardware?
Yes. Square offers 0% APR payment plans in 3, 6 or 12 instalments for orders up to $5,000, subject to credit approval.
Is Square suitable for a high-volume business?
Yes. Above a certain volume, Square offers custom processing fees. Rive Paiements guides you step by step to get the best rates.
Is Square suitable for restaurants, cafés and bars?
Yes. Square can cover the register, payments, orders, floor plan, kitchen tickets and reporting.
Is Square suitable for retail stores?
Yes. Square lets you manage sales, items, variations, inventory and payments in store or online.
Is Square suitable for salons and spas?
Yes. Square can help you manage appointments, payments, client profiles and the day-to-day running of your business.
Which hardware should I start with?
It depends on your business and your needs. We help you choose the solution that fits how you work.
Does the hardware work without an iPad?
Yes. The Terminal and the Register are standalone. Only the Square Stand requires a compatible iPad.
Is my data secure?
Square is PCI certified and encrypts payments end to end; you have no PCI compliance form to fill out. Fraud prevention and dispute management are included.
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